Frequently Asked Questions
Everything you need to know about shopping with SAP.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and standard delivery takes between 3 to 7 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit for your body type.
Which payment methods do you accept?
SAP accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers and prioritize high-quality, durable fabrics to ensure your fashion choices are both stylish and sustainable.