Returns & Exchanges

At SAP, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is committed to making your shopping experience effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.